It’s really hard to get water and sanitation services to the poor. Private sector solutions rarely reach the poorest people, and public sector services simply don't materialize. WSUP systematically assembles and coordinates the key players – public utilities, private companies, NGOs and local authorities – that are needed to create lasting services for the poorest people in the rapidly growing cities of Africa and South Asia. We’ve been consistently impressed by WSUP’s ability to influence public and private service providers to prioritize water and sanitation services for the urban poor. From Dhaka to Lusaka, they know who the crucial players are, and how to get them to work together. It’s a very complex model, but we have confidence that it’s getting much better services to millions of people.